Privacy Policy
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This Privacy Policy explains how Temple Studios collects, uses and protects your personal data when you visit our website or book a studio. We handle your data lawfully and transparently, in line with the EU General Data Protection Regulation (GDPR).
Who we are
Temple Studios SRL (company number BCE 0791.487.633, VAT BE 0791.487.633) is the data controller responsible for your personal data.
Registered address: Rue du Moulin d'en Haut (JEM.II) 67, 7012 Mons, Belgium.
Contact: info@templestudios.be, +32 473 75 96 96.
What data we collect
We only collect the data we need to answer you, run your booking and improve the site:
- Contact form: your name, email address and the content of your message.
- Newsletter: your email address, when you choose to subscribe.
- Booking data: the details you provide when you book a studio, such as your name, contact details, chosen studio, date and time.
- Technical and usage data: with your consent, analytics and advertising tools collect pseudonymised data such as pages viewed, device type and approximate location.
Why we use your data and our legal basis
We process your data on these legal bases under the GDPR:
- To reply to your messages: our legitimate interest in responding, or steps taken at your request before a contract.
- To manage your booking: performance of a contract with you.
- To send our newsletter: your consent, which you can withdraw at any time.
- For analytics and advertising: your consent, given through our cookie banner.
- To meet legal and accounting obligations: compliance with a legal obligation.
Analytics and advertising
We use Google Analytics 4 (Google) to understand how the site is used, and the Meta Pixel (Meta) to measure and improve our advertising.
These tools load only after you accept them through our Axeptio consent banner. We use Google Consent Mode v2, so before consent these services stay in a restricted, cookieless mode or do not load at all. You can change your choice at any time.
Bookings
Bookings are processed on our Odoo system hosted at temple.brussels. When you click a booking link you are taken to that system to complete and pay for your session, and the details you enter there are used to manage your reservation.
Data retention
We keep your personal data only as long as needed for the purpose it was collected, then delete or anonymise it:
- Contact messages: up to 24 months after our last exchange.
- Newsletter data: until you unsubscribe.
- Booking and accounting records: for the period required by Belgian law (generally up to 7 years for accounting).
- Analytics and advertising data: for the retention period set in each tool, subject to your consent.
Your GDPR rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request erasure of your data.
- Object to or restrict certain processing.
- Data portability: receive your data in a portable format.
- Withdraw consent at any time, without affecting processing already carried out.
To exercise any of these rights, contact us at info@templestudios.be. You also have the right to lodge a complaint with the Belgian data protection authority, the Autorité de protection des données (Rue de la Presse 35, 1000 Brussels, www.autoriteprotectiondonnees.be).
Cookies
This site uses cookies and similar technologies. Necessary cookies keep the site working; analytics and advertising cookies load only with your consent. For the full list and how to change your choice, see our Cookie Policy.
Contact
Questions about this policy or your data? Email info@templestudios.be or write to Temple Studios SRL, Rue du Moulin d'en Haut (JEM.II) 67, 7012 Mons, Belgium.